I have never met anyone in the auto repair business that I fully trust until stumbled into Zaloom's. I got a flat while I was running errands and was in a critical rush. Joe immediately had one of his guys replace it with a donut from the trunk free of charge and started directing me to another auto shop since he didn't have the right size in stock. I implicitly trusted him so I asked if he can help me get the tire. He made calls and got me back on the road in nearly an hour. While I was waiting there, I overheard him on a call with a customer notifying her that the car will not be ready for pickup because while they were fixing her car, there was a problem with the radiator. After a brief pause, he reassured her not to worry about the price. "We will keep the price the same and, to do right by you, we will fix the radiator at no additional charge. It will only take a couple of hours." I couldn't even believe what I heard. Seeing that I was in trouble, Joe did everything he can to get me on the road as fast as he could and charged me as much as some places would charge for the tire alone. It was clearly routine for this guy to put his customers ahead of himself. If you want to go to a auto repair shop that truly cares and is honest, this is the only place I've seen. I could not thank them enough.