I've been coming to Zaloom's for about two years now, and their service has always been top notch. And if your knowledge of cars is limited (as is mine!) They will hold your hand and explain in detail every recommended procedure.
Had a previous negative experience, but the owner honestly went above and beyond to rectify the situation. I'm actually really pleasantly surprised. A lot of mechanics on Staten will rip you off or try to make a quick buck -- I don't feel like that's the case with these guys. Would recommend Zaloom's to others -- owner really cares about the customers!
Happy with the service on my vehicle but was told it would be about an hour and a half; so it really through our plans off for the day when we came back 3 hours later and it wasn't ready. I don't live in the neighborhood, so it make for an additional trip back and forth.
Quick and efficient. Love coming here!
Always great service. What I like best is that customers are treated with respect which is not common here. Very detailed explanation of the estimates and the work done. Thank you!
Always prompt and professional. Very knowledgeable staff.
Excellent and professional service. Mechanics you can trust.
I had a great experience at Zaloomie Car Care! They contacted me back immediately with a confirmation email of my appointment through the online appointment service. They also reminded me of my appointment the day before and also followed up with me after. Their honesty is a breath of fresh air. I really loved that they showed me physically what was wrong with the car so that I can understand what work they needed to do. Another plus for me was that their bathroom is super clean! That is rare in an auto repair shop. A+ for me!
I really appreciate the hard work these guys at Zaloom's do to make sure I'm happy every time I leave their shop. George is a super stand up guy, is honest, and actually has integrity. I wouldn't trust my or my husband's with anyone else.
Excellent service!!