A loyal Firestone customer for many years, i was heartbroken when the one on Forest Ave closed. It was so comfortable over the years to go there explain my problem, or asked for a particular service & know it would be handled professionally. Now where to go? Zaloom is in my neighborhood & i passed the shop numerous times, never needed to stop in. This past winter experienced a noise & vibration coming from my tires. Stopped in Zaloom, spoke w/George who remedied my problem within minutes, never touched my car, didn't have to. I appreciated that when he could have jerked me around, putting my car on a lift, banged around & charged me a hefty amount, he was sincere & most important, honest. Guess who my new go-to mechanic is? George. As well as my new shop? Zaloom, located on Victory Blvd, btwn Bradley Ave & Jewett Ave. I have ret'd since, & will continue to do so. All employees there are friendly, helpful & make u feel like family. Thnx guys for making me comfortable & confident, my car is in good hands.