Staten Island Auto Repair

They were great! They gave a free look at my car and disclosed all the approximate costs involved in an email that the owner sent personally to me. It included the costs, time involved, and all the things that I should be aware of. They then prioritized what was most urgent so if I was strapped for cash I can do the most important stuff first. I would have had it fixed, but my dad didn't want to put more money into the car. It was an old car.

This auto shop is a rare gem!! Professional, affordable and HONEST!!! And they explain everything in layman's terms. Go here!!

Great service as always. Service costs could be a little lower though.

once again the dedicated staff at zalooms were there for me and continue to keep my vehicle safe for me and my family

the sense of professionalism I feel when visiting the shop is great. I don't feel as if I'm being taken advantage of at all. I have often felt this way at other mechanics.

Great friendly service.Thorough explanation of services before performed.

I like the customer service at Zaloom. They are very professional.

only problem was that there was some scuff marks on my drivers door which i have to compound off ,also grease stains on hood of car

you did a great job were very helpful was very pleased will use again

This is a place that does things the right way. Customers do not feel inferior. Staff sit down and take the time to explain (in layman's terms) what they recommend be done for your car. They offer rides to people who may need to get home while their car is being worked on, or picked up when their car maintenance is complete. These are genuinely good people. I ran into a bad experience at Midas, called Zaloom's (no prior relationship) and they had my car in within the hour, finished by the end of the work day, and I didn't feel used. I spent more than I would have at Midas, but Zaloom's corrected the problem, didn't put a band-aid on it. It's a shame that more mechanic shops are not like Zaloom's, but I'm sure glad I found one.