I do most of the work on my cars myself, but when the water pump went on my chrysler pacifica I knew this was a job that I didn't have the time, tools or space to tackle. I did an Internet search, and saw that Zaloomie Car Care had by far the best customer reviews on Staten Island. I brought it down to them at noon on a Friday to have it looked at, and they got back to me by 3 confirming that I did in fact have a bad water pump. They also told me about a few other issues I had with the vehicle, but as the rest of those I could handle myself, I told them to just go ahead with my water pump, timing belt and thermostat since they would be minimal additional labor. I was quoted a price of around $900 which is very reasonable for a job of this magnitude. I got the call on Monday at around 4 pm that my car was ready. My wife went down with cash to pick it up. As there was a little bit of a discount for being first time customers and paying in cash the bill was less than the quote over the phone. The staff seemed professional and courteous.