5

After nine years with one shop, I'll admit to being extremely reluctant to try someplace new. Ed and Joe at Zaloom were helpful and polite--it's very obvious that customer service is important to them. And they were willing to service an older vehicle (and a diesel, to boot), which was a huge plus. I think I've found a new shop--what a relief!

5

Can't imagine going anywhere else. I trust these guys to care for my Toyota Scion xA. Excellent job each and every time.

5

After nine years using Jerry DeLuca, I'll admit to being extremely reluctant to try someplace new. And since last September, all I've had is one bad experience after another. In contrast, Ed and Joe at Zaloom were helpful and polite--it's very obvious that customer service is important to them. And they were willing to service an older vehicle (and a diesel, to boot), which was a huge plus. I think I've found a new shop--what a relief!

5

Great service- Did job right the first time.

5

Really love Zaloom! Always friendly and not pushy. They let you know what you may need, and leave it up to you!

5

Made and appointment. Was in and out as promised. Great work, great service.

5

Always professional. Informative. Never pushy. Friendly. Best auto shop around in my opinion.

5

Outstanding job!

5

Absolutely LOVE these guys! After a terrible experience at a previous mechanic, I was referred to Zalooms. I was skeptical because I had lost all trust in the character of the mechanics I had once went, but that fear became non existant after dealing with Joe and Ed.They truly are the nicest and most knowledgeable mechanics I have ever had the pleasure of dealing with. They are always friendly, greet me with a smile, speak to me at length about things that need to be done, or fixed, all the while keeping in perspective the financial aspect of maintaining a car. They are always reasonable with costs, they get things fixed in a timely fashion and they are in constant communication.They are very good about having all the info needed about your car online and easily accessable. They also leave you with a list of things that you will need and when you should do them so you can keep on top of your car and maintain its life. They send you emails as reminders and fill you in on whats going on. They are not afraid to ask for feedback and welcome reviews. That shows me they are not afraid of how they are being percceived and it is very refreshing to see.You can tell they have nothing to hide, they take pride in their work, and they love what they do. Their character and their work speaks for themselves. They go above and beyond for their customers and you really feel like family. I am a customer for life.

5

Prompt and professional. What more can you want?

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